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FAQs
Is VAT applicable ?
Yes 20%
Are your prices quoted in real-time and reflective on current market value?
The prices we quote are connected to the real-time market gold price and updated every minute. We strive to deliver a good service at a great price.
Can I cancel my order once submitted?
As the goods we sell and provide are dependent on fluctuations in the market price, under the Financial Services Regulations 2004 there is no statutory right to cancel. Cancelled orders will incur a cancellation fee of £100 as well as any differences in the commodity price for the product(s) since the date of purchase.
Can I collect points on buying and selling as well?
Absolutely! Just register an account with us and points will get added to your account every time you buy or sell automatically.
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